Fersal Hotel Neptune Makati | Hotel in Makati

| 7.2 (205 Reviews) | 1 Bathroom

Bel-Air Hotel | Fersal Hotel Neptune Makati

Hotel in Bel-Air, Makati

A restaurant, a business center, and dry cleaning are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.
Fersal Hotel Neptune Makati offers 33 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, slippers, and complimentary toiletries.

This Makati hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Housekeeping is provided daily.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Restaurant

Bar

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Policies

Check-in

Check-in start time: 2 pm; check-in end time: midnight

Check-out

Check-out before noon

Child Policy

Children are welcome. rollaway/extra beds are available for php 650.0 per night. cribs (infant beds) are not available.

Payment Policy

Fee for cooked-to-order breakfast: approximately php 250 to 500 per person airport shuttle fee: php 800 per vehicle (one-way) rollaway bed fee: php 650.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets not allowed

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Cameron

Dec 13, 2025 08:22:43 PM

Review Score: 6

Summary: Staff is super helpful. Aside from that, and the low room rate, the rest of the experience was subpar. Classic experience of ‘you get what you pay for’, but fell short even in that sense. The in-room safe was missing its door, rendering it unusable. The WiFi was painfully slow (scrolling short videos, for example, had regular intermittent buffering), and made for a tedious online experience. The bottom edge of the shower curtain was about 15mm too short, not reaching the top of the shower enclosure, causing it to easily allow water to splash outside the shower and onto the regular bathroom floor, often drenching the bath mat. The hotel building is situated within 20 meters of an intersection with plenty of traffic, and the road the hotel is on is a bit of a side road commonly used by motor bikes and cars as a bit of a short cut. Some of these vehicles are VERY loud and the sound comes right into the room, as the windows face the street and the rooms have seemingly zero sound proofing. So any time of day, or night, be prepared to possibly be awoken by loud vehicles driving by (all rooms I imagine would have this same issue, as its not a large building and most of the rooms face the street). So, overall it was fine. The aircon worked well. A few of the issues may have been room specific. Yes, its a budget type of hotel, so one shouldn’t always expect a lot. Aside from the exterior noise and poor WiFi performance, with the other issues fixed it would have been slightly better.

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FAQ's

Is this Fersal Hotel Neptune Makati pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Fersal Hotel Neptune Makati?

Check-in time for Fersal Hotel Neptune Makati starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Fersal Hotel Neptune Makati have a swimming pool?

No, this Fersal Hotel Neptune Makati does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Fersal Hotel Neptune Makati?

Best-rates for the Fersal Hotel Neptune Makati starts from $32 per night with includes Toiletries, Air Conditioner, Accessibility, Bar, Internet, Parking, Security/Safety, Breakfast, Child Friendly, Laundry, Business Services, Guest Services, Kitchen, Wheelchair Accessible, Bedding/Linens, Restaurant with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Fersal Hotel Neptune Makati a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Fersal Hotel Neptune Makati wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Fersal Hotel Neptune Makati is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Fersal Hotel Neptune Makati?

Based on the information reported by the owner or manager, the Fersal Hotel Neptune Makati indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Fersal Hotel Neptune Makati?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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