Is this Florence hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Florence hotel have a swimming pool?

No, this Florence hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Florence hotel?

Best-rates for the Florence hotel starts from $77 per night with includes Business Services, Guest Services, Breakfast, Air Conditioner, Fireplace/Heating, Child Friendly, Internet, Kitchen, Parking, Designated Smoking Area, Bedding/Linens, Wellness Facilities, Toiletries, Laundry with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Florence hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Florence hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Florence hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Florence hotel?

Based on the information reported by the owner or manager, the Florence hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Florence hotel?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

SureStay Hotel by Best Western Florence | Hotel in Florence

5.8 (1001 Reviews) | 1 Bathroom

Florence Hotel | SureStay Hotel by Best Western Florence

Hotel in Florence

Hotel with free parking, in the vicinity of Northern Kentucky Convention Center
This hotel features a 24-hour fitness center, a 24-hour business center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a front-desk safe, and a vending machine are onsite.
SureStay Hotel by Best Western Florence offers 92 air-conditioned accommodations with safes and coffee/tea makers. LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Florence hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Amenities

Air Conditioner

Parking

Designated Smoking Area

Business Services

Bedding/Linens

Wellness Facilities

Fireplace/Heating

Toiletries

Guest Services

Breakfast

Child Friendly

Internet

Kitchen

Laundry

Facility Overview

Bathrooms

Separate bathtub and shower

Hair dryer

Private bathroom

Free toiletries

Deep soaking bathtub

Towels

Rainfall showerhead

Bedroom

Air conditioning

Blackout drapes/curtains

Bed sheets

Heating

Free cribs/infant beds

Desk chair

Safe

Iron/ironing board

Laptop-friendly workspace

Desk

Free local calls

Breakfast

Room service available

Free continental breakfast available daily 7:00 AM–9:00 AM

Refrigerator

Microwave

Coffee/tea maker

Parking

Free self parking on site

Free RV/bus/truck parking on site

Wheelchair-accessible parking and van parking available

Accessibility

Lever door handles

Stair-free path to entrance

Wheelchair-accessible parking

Valet for wheelchair-equipped vehicle

Wheelchair-accessible path of travel

This property does not have elevators

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

5 on-site accessible parking spaces

Wheelchair-accessible lounge

Wheelchair-accessible van parking

Well-lit path to entrance

Upper floors accessible by stairs only

Thin carpet in room

Wheelchair-accessible fitness center

Activities

24-hour fitness center

Entertainment

Cable channels

LED TV

General

24-hour business center

Front-desk safe

Vending machine

English

Designated smoking areas

Guest Services

Refrigerator

Microwave

Free cribs/infant beds

Daily housekeeping

24-hour front desk

Internet

Available in some public areas: Free WiFi

Available in all rooms: Free WiFi

In-room WiFi speed: 25+ Mbps

Policies

Check-in

Check-in start time: 4:00 pm; check-in end time: 3:30 am early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 21

Check-out

A late check-out fee will be charged check-out before 11 am late check-out subject to availability

Child Policy

Children are welcome. kids stay free! children stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!

Payment Policy

Pet fee: usd 25 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

2 total (up to 50 lbs per pet) pets allowed for an extra charge of usd 25 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

Reviews

Arthur

Nov 19, 2025 07:29:31 AM

Review Score: 4

Summary: Greeted by Brooke and she was great. I would call it sure stay away from it inn. there were roaches in the room. Clean otherwise. And people living there think there in the hood and carring on till 11pm and dogs inside barking their foool heads off. I will NEVER stay there again.

See All Reviews

Room Arrangement

Room Info	Facilities
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave Room Size: m² 1 King Bed	General Outdoor spaces not available, Bed count minimum 1, Bed count maximum 1
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave Room Size: m² 1 King Bed	General Bed count minimum 1, Bed count maximum 1, Number of bathrooms - 1
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave Room Size: m² 2 Double Beds	General Bed count minimum 2, Number of bathrooms - 1, Bed count maximum 2
Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave Room Size: 249 square feet m² 2 Double Beds	General Square feet - 249, Ping - 7, Microwave, Refrigerator, Wheelchair accessible, Square meters - 23, Lowered locks/deadbolt, Bed count minimum 2, City view, Number of bathrooms - 1, Lowered peephole/view port in door, Bed count maximum 2
Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave Room Size: 236 square feet m² 1 Queen Bed	General Square feet - 236, Ping - 7, Microwave, Refrigerator, Wheelchair accessible, Bed count minimum 1, Lowered locks/deadbolt, Bed count maximum 1, Square meters - 22, Number of bathrooms - 1, Lowered peephole/view port in door
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave Room Size: 237 square feet m² 2 Double Beds	General Square feet - 237, Ping - 7, Microwave, Refrigerator, Wheelchair accessible, Lowered locks/deadbolt, Bed count minimum 2, Square meters - 22, Number of bathrooms - 1, Lowered peephole/view port in door, Bed count maximum 2
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave Room Size: 236 square feet m² 1 King Bed	General Square feet - 236, Ping - 7, Microwave, Refrigerator, Extra bed count 0, Wheelchair accessible, Bed count minimum 1, Lowered locks/deadbolt, Bed count maximum 1, Square meters - 22, Number of bathrooms - 1, Lowered peephole/view port in door