Xen By Balai Norte | Hotel in San Juan

8.6 (18 Reviews) |   Pet Friendly  2 Bathrooms  6 Guests
San Juan Hotel | Xen By Balai Norte

Hotel in San Juan

Located in san juan la union, a 16-minute walk from San Juan Beach, Xen By Balai Norte has accommodations with an outdoor swimming pool, free private parking, a fitness center and a restaurant. Featuring a concierge service, this property also provides guests with a sun terrace. The property provides room service, a 24-hour front desk and organizing tours for guests. With a private bathroom equipped with free toiletries, rooms at the hotel also feature free WiFi, while certain rooms contain a mountain view. The rooms at Xen By Balai Norte have air conditioning and a desk. An à la carte, American or Asian breakfast is served at the property. Loakan Airport is 43 miles from the property.

Xen By Balai Norte is located in San Juan.

This 14 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Pet Friendly, Designated Smoking Area, Wheelchair Accessible, and several others. This is a good star rated property and has over 18 reviews with the average score of 8.6 . Coming to San Juan and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 14 Bedrooms Hotel if you want to learn more about this place in San Juan. These details are authentic, as they are provided by our partner, booking.com.

This Xen By Balai Norte in San Juan is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Xen By Balai Norte”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
Wheelchair Accessible
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Kid-friendly buffet
  • Wine/Champagne
  • Breakfast in the room
  • Coffee house on site
  • Restaurant
Parking
  • Private Parking
  • Parking on site
  • Parking
  • Free parking
Accessibility
  • Bathroom emergency cord
  • Toilet with grab rails
  • Visual aids (Braille)
  • Wheelchair accessible
  • Raised toilet
  • Visual aids (tactile signs)
  • Auditory guidance
  • Lowered sink
Activities
  • Fitness center
  • Fitness
  • Themed dinners
Entertainment
  • Baby safety gates
General
  • Breakfast
Guest Services
  • Business center
  • Ironing service
  • 24-hour front desk
  • Pet bowls
  • Shuttle service
  • Meeting/Banquet facilities
  • Tour desk
  • Baggage storage
  • Shuttle service (free)
  • Room service
  • Concierge
  • Express check-in/out
  • Private check-in/out
  • Shuttle service (additional charge)
  • Daily housekeeping
  • Laundry
  • Invoice provided
Internet
  • Free Wifi
  • Wifi
  • Internet
Outdoors
  • Outdoor pool (year-round)
  • Outdoor pool
  • Picnic area
  • Outdoor furniture
  • Sun deck
Security/Safety
  • Fire extinguishers
  • Key access
  • Smoke alarms
  • 24-hour security
  • CCTV outside property
  • Key card access
  • CCTV in common areas
  • Use of cleaning chemicals that are effective against coronavirus
  • Guest accommodation sealed after cleaning
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and common areas
  • Thermometers for guests provided by property
  • First aid kits available
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Plunge pool
  • Swimming pool
  • Fenced pool
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are allowed and charges may apply.

This property does not accommodate bachelor(ette) or similar parties.

Reviews

Value for money:
7.07
Location:
6.28
Staff:
8.78
Facilities:
8.72
Comfort:
8.29
Cleanliness:
7.87
Raymond
Jan 6, 2026 08:00:00 AM
Review Score:   5
USA
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Friendly staff and respond rt away to any complaints.
Negative: Slow WiFi , dirty bathroom, small rooms
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe King Room
Room Type: Double
Room Size: 11 m2
1 Full bed(s) Bed
Deluxe King Room

Food & Drink

Tea/Coffee maker

Bathroom

Towels/Sheets (extra fee), Shower, Towels, Toilet, Private bathroom, Toilet paper, Slippers, Bidet, Hairdryer, Free toiletries

General

Safe, Heating, Air conditioning

Living Area

Desk

Media & Technology

Flat-screen TV

View

Pool view, View, Mountain view

Kitchen

Electric kettle

Outdoors

Private pool

Bedroom

Linens

Exclusive services

Access to a private beach, Concierge services, Free gym access, Access to private pool
Mixed Dormitory Room
Room Type: Dorm Room
Room Size: 11 m2
4 Bunk bed Bed
Mixed Dormitory Room

Food & Drink

Tea/Coffee maker

General

Heating, Air conditioning

Living Area

Desk

Bathroom

Shared bathroom, Free toiletries, Towels, Private bathroom

Media & Technology

Flat-screen TV

View

Pool view, View, Mountain view

Kitchen

Electric kettle

Outdoors

Private pool

Bedroom

Linens

Exclusive services

Access to a private beach, Concierge services, Free gym access, Access to private pool

FAQ's

Is this Xen By Balai Norte pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xen By Balai Norte?

Check-in time for Xen By Balai Norte starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xen By Balai Norte have a swimming pool?

Yes, this Xen By Balai Norte has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xen By Balai Norte?

Best-rates for the Xen By Balai Norte starts from $150 per night with includes Balcony/Terrace, Transportation/Shuttle, Security/Safety, Sports/Activities, Guest Services, Internet, Parking, Pool, Kitchen, Wheelchair Accessible, Entertainment, Pet Friendly, Designated Smoking Area, Wellness Facilities, Restaurant, Toiletries, Child Friendly, Laundry, Air Conditioner, Accessibility, Business Services, Breakfast with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Xen By Balai Norte a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel Good or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xen By Balai Norte wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xen By Balai Norte is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xen By Balai Norte?

Based on the information reported by the owner or manager, the Xen By Balai Norte indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xen By Balai Norte?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability
Nightly rates from:
USD150
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